Privacy policy

Effective Date: May 6, 2025

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website (the “Site”), in accordance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations (IRR), and other relevant laws of the Philippines.

  1. PERSONAL INFORMATION WE COLLECT

When you use the Site, we may collect the following personal information, including but not limited to:

  • Identifiers: Your name, billing address, shipping address, email address, and phone number.

  • Commercial Information: Purchase details, browsing history, and shopping preferences.

  • Device Information: Web browser type, IP address, time zone, cookies, and analytics information.

  • User-Generated Content: Messages, reviews, and communications sent via the Site.

  • Other: Any information you voluntarily submit through forms or surveys.

We do not knowingly collect personal information from persons under 18 years of age. If you are under 18, please do not use our Site or submit any personal data.

  1. HOW WE COLLECT YOUR INFORMATION

We collect personal information through the following means:

  • When you make a purchase or attempt to make a purchase

  • When you sign up for newsletters or marketing communications

  • When you browse the Site (via cookies, log files, web beacons, tags, and pixels)

  • When you engage with us via email, phone, chat, or other contact channels

  1. PURPOSES FOR PROCESSING PERSONAL INFORMATION

We collect and use your information for the following purposes:

  • To fulfill your orders and provide products/services you request

  • To manage payments, billing, and refunds

  • To respond to customer inquiries and provide support

  • To send promotional and transactional communications (with your consent)

  • To analyze usage trends and improve our Site and offerings

  • To comply with legal obligations and protect our legal rights

  1. LAWFUL BASES FOR PROCESSING (AS PER DPA & GDPR)

We process your data only when:

  • You have provided explicit and recorded consent

  • Processing is necessary for the performance of a contract (e.g., to deliver your order)

  • It is necessary to comply with a legal obligation

  • It is necessary for legitimate interests (e.g., fraud prevention, marketing)

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Recognize returning users

  • Monitor Site performance and improve your experience

  • Serve personalized content or advertisements (only where allowed by law)

You may opt out or disable cookies through your browser settings.

  1. HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with:

  • Authorized third-party service providers (e.g., payment processors, shipping partners, email service providers) who process your data solely on our behalf and under strict data privacy safeguards.

  • Government agencies or regulators, when legally required

  • Affiliates or successors in the event of a merger, acquisition, or sale of assets

All personal information processors and third parties are contractually obligated to protect your data in accordance with the DPA and GDPR.

  1. CROSS-BORDER DATA TRANSFERS

We may transfer your information to servers or service providers located outside the Philippines. In doing so, we ensure:

  • The receiving country has adequate data protection laws, or

  • Appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place

You may request a copy of these safeguards by contacting us.

  1. DATA RETENTION AND DISPOSAL

We retain your data:

  • As long as necessary to fulfill the purposes outlined above

  • For a minimum of 5 years as required by accounting or regulatory obligations

  • Until you request deletion or withdraw your consent (where applicable)

When no longer needed, your data is securely deleted or anonymized through physical destruction or secure digital wiping.

  1. YOUR RIGHTS UNDER THE DATA PRIVACY ACT

As a data subject, you have the following rights:

  • Right to be informed of the collection and processing of your data

  • Right to object to processing based on consent or legitimate interest

  • Right to access your personal data and request a copy

  • Right to correct or rectify any inaccurate data

  • Right to erasure or blocking of your data

  • Right to data portability (transfer of data in a commonly used format)

  • Right to damages for unlawful processing

  • Right to file a complaint with the National Privacy Commission (www.privacy.gov.ph)

To exercise any of these rights, contact us via the details below.

  1. SECURITY MEASURES

We implement appropriate physical, organizational, and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, including but not limited to:

  • Encrypted connections (HTTPS/SSL)

  • Firewall and antivirus protections

  • Access controls and user authentication

  • Regular data audits and breach response protocols

  1. DATA PROTECTION OFFICER (DPO) CONTACT

    If you have questions, concerns, or would like to exercise your rights under the Data Privacy Act, please contact our Data Protection Officer:

    Data Protection Officer: Paolo Ian Castillo
    Email: takaldecants@gmail.com
    Phone: 0927 287 9989
    Business Address: 37 Luna St., PHS 4, Brgy. Pinagbuklod, Imus, Cavite, Philippines

    1. POLICY UPDATES

    We may update this policy from time to time to reflect changes in the law or our practices. Any material changes will be posted on the Site with the revised effective date.

    We encourage you to review this Privacy Policy periodically.

    By using our Site, you signify your acceptance of this policy.